Your privacy and trust are important at Pak Umrah Bus Service. In this Privacy Policy, we describe the way in which we gather, utilize, and store your personal data when you access our site at the following address: pakumrahbusservice.com or buy our services within Riyadh, Jeddah, and Madina, Saudi Arabia.
The personal information of customers will remain safe, secure and confidential with us.
What Information We Collect
When you access our services or visit our webpage, we will be able to access the following information:
- Personal Data: Full name, email, phone number, and details of booking.
- Payment Details: These are the details needed to make an online payment (securely processed).
- Usage Data: IP address, type of browser and pages on our site.
- Cookies and Tracking: Cookies can be utilized by us to enhance user experience and develop customized services.
We will only gather information that will be relevant to offering our services and make your travel experience better.
How We Use Your Information
Your information is used for:
- Booking and Transport Services – To make your Umrah or city travels bookings.
- Customer Support – To address questions and offer support.
- Service Enhancement – To improve our services and make travelling pleasant.
- Promotions and updates – To inform you of offers, promotions or updates concerning the services.
- Legal and Security Reasons – To avoid the violation of the law and unauthorized use.
The personal information we hold about you is never sold or disseminated to any third party other than when necessary by law or to accord partners with whom we have contractual obligations in the delivery of our services.
How We Protect Your Information
We have complicated security measures to guard your information:
- Inbuilt secure servers and encrypted data transfers.
- Routine security checks to avoid hacking.
- Only authorized staff can access the personal information.
- The safety and privacy of you is of utmost concern.
Cookies and Tracking
The cookies and other tracking technologies that we use in our site serve to:
- optimize your browsing.
- Remember your preferences
- Evaluate traffic analysis on the websites and enhance our services.
To disable cookies, you can set your browser to turn off cookies, however, certain aspects of the site will not work well when cookies are disabled.
Third-Party Services
We can apply the services of a trusted third party to:
- Payment processing
- Booking confirmation
- Website analytics
Such third-party vendors have their privacy policies, and we make sure that they are observed against high security standards.
Your Rights
You have the right to:
- Get a copy of the personal information that we have on you.
- Make amendments in your personal information.
- Personal information deletion request.
- Unsubscribe marketing communication.
In order to exercise your rights, please contact us using the following details.
Contact Us
In case you have some doubts regarding this Privacy Policy or the way of how your information is managed, you can contact us:
📞 Phone / WhatsApp: +966 55 628 3908
📧 Email: info@pakumrahbusservice.com